This article applies broadly to anyone who has ever attempted anything huge, uncertain, difficult and troubling. People who run businesses and especially start-ups are in this category. So are many people who want to live and work overseas. I’d like to illustrate my point by discussing a common email I receive. People often write to [...]
If you’re running a small business, you can’t afford the luxury of complex solutions when there are simple solutions to be had. Consider a story I heard a couple of years back. Scene: a group of bicycle riders in London are discussing a problem on an internet forum. First Poster As I pedaled to work [...]
I used to inadvertently frustrate other people with my verbosity. A client would ask me a question, and I would give them a 10 sentence background, because I assumed this would be helpful. “Why do I have 3 printers when there are only 6 staff?” was a question posed to me on my first office [...]
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